Microsoft Office Outlook 2003: Level 2 Course

If you have been using Microsoft Office Outlook 2003 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.

You will customize your environment, calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items.

This course is designed for experienced Outlook users who need to learn how to customize their environment, calendar, and mail messages to meet their specific needs and who wish to track, share, assign, and quickly locate various Outlook items.

Before taking this course, students are required to take:

• Windows XP Professional: Level 1
• Windows XP Professional: Level 2
• Windows XP: Introduction or Windows 2000: Introduction
• Microsoft Outlook 2003: Level 1

This course is rated as an Intermediate Course, suitable for accomplished computer users.

Topics covered on the 1 day Microsoft Office Outlook 2003: Level 2 course

Tracking Work Activities Using the Journal

• Record a Journal Entry Automatically
• Manually Record a Journal Entry
• Modify a Journal Entry

Setting Calendar Options

• Set Work Days and Times
• Display Other Time Zones
• Set Free/Busy Options

Setting Message Options

• Modify Message Settings
• Modify Delivery Options
• Modify Message Formats
• Notify Others that You will be Out of the Office
• Create and Modify a Distribution List
• Insert a Hyperlink

Sharing Folder Information

• Specify Folder Permissions
• Access Another User’s Folder
• Delegate Access To Folders

Managing Tasks

• Assign a Task
• Reply to a Task Request
• Send a Task Update
• Track Assigned Tasks

Customizing Outlook

• Customize the Toolbar
• Create a New Toolbar
• Customize the Menu
• Create a Folder Home Page

Locating Outlook Items

• Sort Messages Using Multiple Criteria
• Find Messages
• Find Messages Using Multiple Criteria
• Filter Messages
• Organize Messages
• Manage Junk Email