Microsoft Training Course Overviews

Microsoft Office Access 2007: New Features

Microsoft Office Access 2007 Level 1

• examine the basic database concepts and explore the Microsoft Office Access 2007 environment.
• design a simple database.
• build a new database with related tables.
• manage the data in a table.
• query a database using different methods.
• design forms.
• generate reports.

Microsoft Office Access 2007 Level 2

• modify the design and field properties of a table to streamline data entry and maintain data integrity.
• retrieve data from tables using joins.
• create flexible queries to display specified records, allow for user-determined query criteria, and modify data using queries.
• enhance the capabilities of a form.
• customize reports to organize the displayed information and produce specific print layouts.
• share Access data across other applications.

Microsoft Office Access 2007 Level 3

• restructure the data into appropriate tables to ensure data dependency and minimize redundancy.
• write advanced queries to analyze and summarize data.
• create and revise Access macros.
• display data more effectively in a form.
• customize reports by using various Access features, thus making them more effective.
• maintain your database using tools provided by Access.

Microsoft Office Access 2007 Level 4

• share Access data with other applications.
• use VBA to automate a business process.
• create and modify a database switchboard, and set the startup options.
• secure databases.
• share a database using a SharePoint site.

Microsoft Access 2003 Level 1

Microsoft Access 2003 Level 2

Microsoft Access 2003 Level 3

Microsoft Access 2003 Level 4

• Develop a data access page.
• Develop a data access page, a PivotTable, and a PivotChart.
• Import XML data and export Access data.
• Use VBA to automate a business process.
• Create and modify a database switchboard, and set and modify your startup options.
• Distribute a database and add security features to it.

Access 2007 VBA Programming

Access 2003 Programming with VBA

Advanced Development in Microsoft Access

Introduction to SQL Server Transact SQL

Advanced Queries & Transact SQL Programming

Microsoft SQL Server 2008 Reporting Services

Advanced SQL, Stored Procedures & Triggers for Microsoft SQL Server

SQL Server 2008 Integration Services

SQL Server 2008 Analysis Services

SQL Server Performance & Tuning

Microsoft SQL Server 2008 for Developers

Implementing a Microsoft SQL Server 2008 Database

• Create databases and database files
• Create data types and tables.
• Use XML-related features in Microsoft SQL Server 2008.
• Plan, create, and optimize indexes.
• Implement data integrity in Microsoft SQL Server 2008 databases by using constraints.
• Implement data integrity in Microsoft SQL Server 2008 by using triggers.
• Implement views.
• Implement stored procedures.
• Implement functions.
• Implement managed code in the database.
• Manage transactions and locks.
• Use Service Broker to build a messaging-based solution.

Introduction to SQL Server Business Intelligence

Maintaining a Microsoft SQL Server 2008 Database

• Install and configure SQL Server 2008.
• Manage database files.
• Backup and restore databases.
• Manage security.
• Transfer data into and out of SQL Server.
• Automate administrative tasks.
• Replicate data between SQL Server instances.
• Maintain high availability.
• Monitor SQL Server.

Updating Your SQL Server 2005 Skills to SQL Server 2008

• Describe the new features of SQL Server 2008.
• Manage SQL Server 2008.
• Optimize SQL Server 2008.
• Secure a SQL Server 2008 Database.
• Develop databases with SQL Server 2008.
• Create and maintain highly available SQL Server 2008 databases.
• Create and use a SQL Server 2008 data warehouse.
• Use SQL Server 2008 Reporting Services.

Upgrading Your SQL Server 2000 Skills to SQL Server 2008

• Describe the new features of SQL Server 2008.
• Plan for a SQL Server 2008 installation, upgrade, and migration.
• Understand SQL Server data types.
• Manage SQL Server 2008.
• Secure a SQL Server 2008 database.
• Prepare for and recover from potential database disasters.
• Maintain availability to their SQL Server data even through server downtime.
• Configure replication of SQL Server 2008 databases.
• Implement policy-based management.
• Monitor database activity.
• Monitor and manage database performance.

Microsoft Office Excel 2007: New Features

Microsoft Office Excel 2007 Level 1

• explore the Microsoft® Office Excel® 2007 environment and create a basic worksheet.
• perform calculations.
• modify a worksheet.
• format a worksheet.
• print workbook contents.
• manage large workbooks.

Microsoft Office Excel 2007 Level 2

• calculate with advanced formulas.
• organize worksheet and table data using various techniques.
• create and modify charts.
• analyze data using PivotTables and PivotCharts.
• insert graphic objects.
• customize and enhance workbooks and the Microsoft® Office Excel® environment.

Microsoft Office Excel 2007 Level 3

• increase productivity and improve efficiency by streamlining your workflow.
• collaborate with others using workbooks.
• audit worksheets.
• analyze data.
• work with multiple workbooks.
• import and export data.
• use Excel with the web.
• structure workbooks with XML.

Microsoft Excel 2003 Level 1

Microsoft Excel 2003 Level 2

Microsoft Excel 2003 Level 3

Microsoft Excel Macros

• Create new macros and edit existing ones
• Assign those macros to toolbar buttons and to get them to run automatically
• Create sub procedures to interact with the user, asking for information and returning information
• Format a worksheet, including text, cell borders and shading and use custom number formats through VBA
• Enter data in cells and retrieve data from cells programmatically
• Assign headers and footers programmatically and work with workbook properties
• Create code loops to iterate through sheets in a workbook or cells in a range, in order to process each item in them in similar ways
• Create programmatic tests and have the code respond in different ways depending on the outcomes of those tests

Introduction to Excel VBA

• Create new macros and edit existing ones
• Assign those macros to toolbar buttons and to get them to run automatically
• Create sub procedures to interact with the user, asking for information and returning information
• Format a worksheet, including text, cell borders and shading and use custom number formats through VBA
• Enter data in cells and retrieve data from cells programmatically
• Assign headers and footers programmatically and work with workbook properties
• Create code loops to iterate through sheets in a workbook or cells in a range, in order to process each item in them in similar ways
• Create programmatic tests and have the code respond in different ways depending on the outcomes of those tests

Excel 2003 Programming with VBA

Microsoft Office Word 2007: New Features

Microsoft Office Word 2007 Level 1

• explore the various components of the Microsoft Office Word 2007 environment.
• create a document.
• edit documents by locating and modifying text.
• format text.
• format paragraphs.
• add tables to a document.
• add graphic elements to a document.
• proof documents to make them more accurate.
• control a document's page setup and its overall appearance.

Microsoft Office Word 2007 Level 2

• manage lists.
• customize tables and charts.
• present a professional appearance to your documents by customizing formatting.
• customize styles for document elements.
• modify pictures in a document.
• create customized graphic elements.
• structure content using Quick Parts.
• control text flow.
• automate common tasks.
• automate document creation.
• perform mail merges.

Microsoft Word 2003 Level 1

Microsoft Word 2003 Level 2

Microsoft Word 2003 Level 3

Microsoft Project 2003: Level 1

Microsoft Project 2003: Level 2

Project Management Fundamentals

• Discuss the phases of the Project Management Life Cycle and a project manager's role in each phase.
• List and discuss basic project success criteria and common reasons for project failure.
• Discuss techniques for setting up a strong project team.
• List and discuss elements of a Risk Management Plan.
• Discuss techniques for planning and sequencing project activities, including the Work Breakdown Structure and the Network Logic Diagram.
• Identify the Critical Path for completing a project on schedule.
• List and discuss the cost elements that should be included in a project budget.
• Discuss techniques for controlling for deviation from budgets and schedules.
• Discuss key elements of project management communications and reporting tools.
• Discuss key activities of project close-out.

Microsoft Project 2007: Level 1

• explore the Microsoft Office Project environment and the various views in which you can verify project information.
• create a new project plan.
• manage tasks by organizing them and setting task relationships.
• manage resources in a project plan.
• finalize the project plan.

Microsoft Project 2007: Level 2

Microsoft Office Outlook 2003: Level 1

Microsoft Office Outlook 2003: Level 2

Microsoft Office Outlook 2003: Level 3

Microsoft Internet Information Server 5

• Install IIS 5.0.
• Create and configure IIS 5.0 Web and FTP sites.
• Administer a single IIS Web site or multiple IIS Web sites.
• Implement security on an IIS server.
• Configure Web applications.
• Monitor and optimize a Web server.
• Configure IIS to provide e-mail support.
• Configure and manage Microsoft FrontPage-extended webs.
• Explain implementation differences based on the specific role of the IIS Web server.

Microsoft Outlook 2007: New Features

• explore the Outlook environment.
• manage daily tasks in Outlook 2007.
• share information with other users.
• protect information.
• integrate Outlook with other applications.

Microsoft Outlook 2007: Level 1

• identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages.
• compose messages.
• use folders to organize messages.
• manage contacts and contact information.
• schedule appointments.
• schedule meetings.
• manage tasks and notes.

Microsoft Outlook 2007: Level 2

• customize the Calendar by setting various Calendar options.
• customize message options.
• track work activities using the Journal.
• assign and track tasks.
• share folder information.
• customize the Outlook environment.
• locate Outlook items.
• work with public folders.

Microsoft Outlook 2007: Level 3

• personalize your email.
• organize Outlook items.
• manage Outlook data files.
• work with contacts.
• save and archive email messages.
• create a custom form.
• work offline and remotely.

Installing and Configuring Windows 7 Client - M6292

• Expanding their knowledge base and technical skills about Windows 7 Client.
• Acquiring deep technical knowledge of Windows 7.
• Learning the details of Windows 7 technologies.
• Focusing on the "how to" associated with Windows 7 technologies.
• Most of these professionals use some version of Windows client at their work place and are looking at new and better ways to perform some of the current functions.






Implementing and Maintaining SQL Server 2005







SQL for Microsoft SQL Server

The objective of this course is to provide a comprehensive understanding of the structured query language (SQL) for Microsoft SQL Server users.

The course will provide delegates with the ability to use the Data Manipulation Statements (SQL) to query on, and change the contents of a relational database, using Microsoft SQL Server utilities.





SQL Server 2005 Reporting Services

In this course, you will learn how to use SQL Server 2005 Reporting Services to create, execute, and manage reports. You will learn how to create tabular, matrix (cross-tab), and chart reports using Visual Studio 2005 and SQL Server 2005 Business Intelligence Studio. You'll explore creating reports with groups, expressions, conditional formatting, and parameters. The reports you create in the course will employ shared data sources, interactive sorting, and drill-down capabilities. You'll explore the deployment and printing of reports and the export of reports to PDF, Excel, and other formats. You'll gain a thorough understanding of Reporting Services security, report snapshots, subscriptions, and the use of custom assemblies. You'll also discover how to integrate reports into your ASP.NET and WinForms applications using URL access and the Reporting Services Web Service API, without requiring users to use Internet Explorer. Finally, you'll learn how to create ad-hoc reports using Report Builder and Report Model projects.





SQL Server 2005 Integration Services

This course will enable technology professionals with little or no ETL experience and minimal exposure to SQL Server 2005 and Visual Studio 2005 to be comfortable and productive with the SSIS tools and technologies. In this course you will learn about the SQL Server Management Studio (SSMS) and building Database Maintenance Plans. You will be introduced to the Business Intelligence Development Studio (BIDS) and working with Control Flow and Data Flow. You will also become familiar with SSIS package management and package deployment along with learning to write solid code using debugging, error handling and logging techniques..

Exam: M2792





SQL Server 2005 Analysis Services

This course teaches students how to implement an Analysis Services solution in an organization, how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution. This course is intended for information technology (IT) professionals and developers who need to implement analysis solutions by using Microsoft SQL Server 2005 Analysis Services.

Objectives:

• Describe how SQL Server Analysis Services can be used to implement analytical solutions.
• Create multidimensional analysis solutions with SQL Server Analysis Services.
• Implement dimensions in an Analysis Services solution.
• Implement measures and measure groups in an Analysis Services solution.
• Query a multidimensional Analysis Services solution.
• Customize an Analysis Services cube.
• Deploy and Secure an Analysis Services database.
• Maintain a multidimensional Analysis Services solution.
• Implement a Data Mining solution.






Designing High Availability Database Solutions Using Microsoft SQL Server 2005

This three-day instructor-led course provides students with the knowledge and skills to design high availability database solutions using Microsoft SQL Server 2005. The course focuses on teaching experienced database administrators working in enterprise environments to design database solutions that meet the availability needs of their organization. It emphasizes that students should think broadly about high availability, which includes thinking about the database itself and about their entire environment, including business needs; regulatory requirements; and network, systems, and database considerations during design. Students will also learn how to document and test the high availability database solution.

This course is intended for current professional database administrators who have three or more years of on-the-job experience administering SQL Server database solutions in an enterprise environment.





Designing Security for Microsoft SQL Server 2005

This two-day instructor-led course enables database administrators who work with enterprise environments to design security for database systems using Microsoft SQL ServerT 2005. The course emphasizes that students should think about the whole environment, which includes business needs, regulatory requirements, network systems, and database considerations during design. Students will also learn how to monitor security and respond to threats.

This course is intended for current professional database administrators who have three or more years of on-the-job experience administering SQL Server database solutions in an enterprise environment.





SQL Server 2000: Administration

This course teaches you how to install, configure, administer, and troubleshoot Microsoft SQL Server 2000 in a Windows 2000 Server environment. This course also assists you in preparing for the Microsoft Certified Systems Engineer and Microsoft Certified Database Administrator Exam #70-228, Installing, Configuring, and Administrating Microsoft SQL Server 2000 Enterprise Edition.





SQL Server 2000: Database Design

This course teaches you how to use the Transact-SQL language to query and program Microsoft SQL Server 2000 in a Windows 2000 Server environment. This course also assists you in preparing for the Microsoft Certified Systems Engineer and Microsoft Certified Database Administrator Exam #70-229, Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition.







Implementing Business Logic with MDX in Microsoft SQL Server 2000

This course provides delegates with the knowledge and skills necessary to use Multidimensional Expressions (MDX) to add calculated members and other dynamically calculated values to a Microsoft SQL Server 2000 analysis services cube by using SQL Server 2000.





Microsoft SQL Server Audit & Security

Walking around any end user or technical department, auditors always find developments under way using the Microsoft SQL Server environment. But while we continue to audit central IT systems, this platform infrequently appears as a target of evaluation in audit plans. Even though continuity of service to the organisation within departments could well depend on this product. Here is an opportunity to find out how SQL Server works, what are its security weaknesses and how they should be mitigated. This is a highly functional environment where communication across a Microsoft network is very easy to achieve. Too easy perhaps? As with all highly functional products the downside is insecurity. Learn hands-on what this means.

You will learn what the components of Microsoft SQL Server are and understand what the system administrators should be doing. Find out how to get information out of SQL Server and how to interpret it. Experiment with a live SQL Server network in a lab environment. Learn how to write auditors job packs in T-SQL, for regularly extracting information.





Microsoft Windows Vista New Features

Microsoft Windows Vista is the latest release in the Microsoft Windows operating system family. In this course, you will use the new features in Windows Vista to improve your workflow efficiency and business productivity.





Installing and Configuring the Windows Vista Operating System

This course provides students with the knowledge and skills to install and configure Windows Vista desktops. It focuses on four main areas: installing, securing, networking, and browsing. On completion of this course, the student will have installed and configured a Windows Vista desktop that is secure, on the network, and ready for browsing.

After completing this course, students will be able to:
• Install Windows Vista.
• Upgrade to Windows Vista Ultimate Edition.
• Configure post-installation system settings.
• Configure basic networking.
• Configure advanced networking.
• Configure user account security.
• Configure network security.
• Configure Microsoft® Internet Explorer® 7.0.






Maintaining and Troubleshooting Windows Vista Computers

This course provides students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers.

It will provide them with the knowledge and skills necessary to identify technical problems. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.

After completing this course, students will be able to:
• Plan and apply a troubleshooting methodology for an organization.
• Describe how the Windows Vista platform helps address troubleshooting requirements for important technical areas.
• Identify the most appropriate method to troubleshoot Windows Vista computers.
• Identify Windows Vista tools that can be used to help in the troubleshooting process.
• Identify important maintenance tools that will be used as part of IT operations for their organizations.
• Describe how monitoring and optimization tools in Windows Vista can be used to assist in troubleshooting and keeping computers performing optimally.






Updating your Network Infrastructure and Active Directory Technology Skills to Windows Server 2008

Course Code: M6416

This instructor-led course provides experienced IT Professionals with an understanding of Active Directory Services technology in Windows Server 2008. This course is intended to allow individuals who already have experience with Windows Active Directory Services to update their skills to Windows Server 2008. This course is based on an interim build of Windows Server 2008.

This course is intended for IT Professionals experienced on the technologies included in Windows Server 2000 and Windows Server 2003, and who hold an MCSE or MCSA certification and/or equivalent knowledge.

At the end of this course delegates will be able to:
• Describe and configure server roles with Active Directory
• Services in Windows Server 2008.
• Plan for and deploy Active Directory Domain Services.
• all, configure, and manage the Server Core role as a domain
• controller.Manage accounts, subnets, Site-Links, Group Policy, and DNS configuration with Active Directory Domain Services.
• Manage new Active Directory services, including Active Directory Federation Services, Active Directory Lightweight Directory Services, and Active Directory Rights Management Services.
• Set up and manage Read-Only Domain Controllers (RODC).
• Use auditing features in Active Directory Domain Services.Manage credentials with Active Directory Certificate Services, including Credential Roaming.






Updating your Applications Platform Technology Skills to Windows Server 2008

Course Code: M6417

This instructor-led course provides experienced IT Professionals with an understanding of Web and Applications Platform Services technology in Windows Server 2008. This course is intended to allow individuals who already have experience with Web and Applications Platform Services to update their skills to Windows Server 2008. This course is based on an interim build of Windows Server 2008.

The course is intended for IT Professionals experienced on the technologies included in Windows Server 2000 and Windows Server 2003, and who hold an MCSE or MCSA certification and/or equivalent knowledge.

At the end of this course delegates will be able to:-
• Configure and use Windows Server 2008 as an application server with new Server Roles.
• Use new features in IIS 7.0 Application Server, including the new modular configuration system.
• Manage Web Applications with IIS 7.0.
• Troubleshoot IIS 7.0-based Web servers with automatic failed request tracing and other included features and tools.
• Plan for Windows SharePoint Services 3.0 implementation in a variety of network environments.
• Configure and manage Windows SharePoint Services 3.0 from initial setup through troubleshooting and day-to-day operation.
• Use new features in Terminal Services and describe Terminal Services Licensing.
• Use and manage Terminal Services remote programs and gateways, including troubleshooting and performance optimization.






Fundamentals of a Windows Server 2008 Network Infrastructure and Application Platform

Course Code: M6420

This instructor-led course introduces students to network infrastructure and application platform concepts and configurations provided by Window Server 2008. Students will be able to acquire a fundamental understanding in order to pursue advanced topics available for certification in the infrastructure or application platform services.

This course is intended for new IT employees or Desktop Support workers moving into server support. The information in this course allows them acquire a fundamental understanding of Windows networks to pursue advanced topics. This course is also useful for those migrating from competitive platforms to Windows Server 2008.

After completing this course, students will be able to:
• Describe the fundamentals of an enterprise networking environment.
• Describe the typical roles of IT Professionals in an enterprise environment.
• Describe TCP/IPv4 configurations, protocols, and tools.
• Describe the fundamentals of communication technologies.
• Create an IPv4 address range and subnet.
• Configure IPv6 addresses.
• Administer a Windows 2008 server.
• Describe basic security concepts for server roles.
• Describe how to secure network traffic by using certificates.
• Configure Windows Firewall.
• Configure and troubleshoot remote access.
• Describe routing concepts, protocols, and quality of service.
• Configure and test network load balancing.
• Configure network print resources and printing pools.
• Describe the functions included with Windows Server Virtualization (WSV).






Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure

Course Code: M6421

This instructor-led course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure. Students will learn to implement and configure secure network access and implement fault tolerant storage technologies. Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and IP-enabled networks. Students will also learn how to secure servers and maintain update compliance.

The primary audience for this course includes Active Directory technology specialists aspiring to be Enterprise Administrators (Tier 4 day-to-day network operations) or Network Administrators (Tier 2). Experienced Server Administrators aspiring to be Enterprise Administrators would also benefit from this course.

The secondary audience for this course includes Storage Area Network Administrators who need to understand this information to deploy or extend their current storage infrastructure. Operations Managers who need this information to support troubleshooting efforts and business decisions would also benefit from this course.

After completing this course, students will be able to:
• Install and configure servers.
• Configure and troubleshoot DNS.
• Configure and manage WINS.
• Configure and troubleshoot DHCP.
• Configure and troubleshoot IPv6 TCP/IP.
• Configure and troubleshoot Routing and Remote Access.
• Install, configure, and troubleshoot the Network Policy Server Role service.
• Configure Network Access Protection.
• Configure IPsec.
• Monitor and troubleshoot IPsec.
• Configure and manage Distributed File System.
• Configure and manage storage technologies.
• Configure availability of network resources and content.
• Configure server security compliance.






Fundamentals of Windows Server 2008 Active Directory

Course Code: M6424

This instructor-led course provides Active Directory Technology Specialists an introduction to Active Directory server roles in Windows Server 2008. The course is intended for entry level students who want to get familiar with the Active Directory server roles and their basic functionality.





Configuring Windows Server 2008 Active Directory Domain Services

Course Code: M6425

This instructor-led course provides to teach Active Directory Technology Specialists with the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.

The primary audience for this course are AD Technology Specialists, Server Administrators, and Enterprise Administrators who want to learn how to implement AD in a distributed environment, secure domains using Group Policies, and perform backup, restore, and monitor and troubleshoot AD configuration to ensure trouble free operation.





Configuring Identity and Access Solutions with Windows Server 2008 Active Directory

Course Code: M6426

This instructor-led course provides the knowledge and skills that IT Professionals need to configure identity and access solutions with Windows Server 2008 Active Directory.

The audience for this course is IT Professionals interested in IDA solutions in their enterprise environment. Most students will be IT professionals who are responsible for integrating applications and platforms with enterprise directory and security services while increasing access to a growing number of customers and partners.





Configuring and Troubleshooting Internet Information Services in Windows Server 2008

Course Code: M6427

In this instructor-led course the students will learn to install, configure, maintain, and troubleshoot an Internet Information Services 7.0 Web Server in Windows Server 2008.

The primary audience for this course is individuals who want to become a Web Server Administrator in an enterprise environment. Also, individuals who are assuming a new role requiring skills to manage content served by an IIS 7.0 Web Server over an intranet, extranet, and internet would be interested in this course.

After completing this course, students will be able to:
• Describe the IIS 7.0 modular architecture
• Describe the IIS 7.0 workloads
• Describe the three methods for installing IIS 7.0
• Install IIS 7.0 using each of the three identified methods
• Configure common features for IIS 7.0
• Validate functionality of configured features.






Configuring and Troubleshooting Windows Server 2008 Terminal Services

Course Code: M6428

This instructor-led course provides students with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. The course focuses on configuring of TS core functionality, licensing, Gateway, and Web Access.

This course is intended for an individual whose primary role is a Technology Specialist in an enterprise environment. Also, individuals who are assuming a new role requiring skills to manage connections served by a terminal server session over the intranet, extranet, and Internet would be interested in this course.

After completing this course, students will be able to:
• Install and configure the TS role.
• Configure TS settings.
• Identify the appropriate licensing scope and configure forest, domain, and workgroup licensing.
• Identify when to use the per-user and per-device licensing modes.
• Install the TS Licensing Role.
• Configure TS licensing for per-user and device licenses.
• Manage the licensing lifecycle.
• Configure TS connection properties using TS console and Group Policy.
• Troubleshoot TS connection properties for a single user and multiple users.
• Identify the considerations for the types of applications that can be installed in a TS environment.
• Install applications on TS.
• Configure TS Web Access to make TS RemoteApp programs available through a Web site.
• Configure TS Easy Print.
• Install and configure TS Web Access role service.
• Configure a TS session broker for a load-balanced TS farm.
• Configure TS Gateway properties
• Monitor active connections using TS Gateway console.
• Troubleshoot a TS Gateway connectivity issue.
• Manage TS connections to ensure availability of the TS.
• Resolve client connectivity issues by verifying end-user configuration using Remote Desktop Connection (RDC).
• Monitor TS connections to determine when to force client disconnect.
• Identify monitoring methods for TS services role.
• Configure resource allocation policies using WSRM based on the environment.
• Monitor WSRM performance using the WSRM Monitoring TS tool.






Planning and Administering Windows Server 2008 Servers

Course Code: M6430

This instructor-led course provides students with the knowledge and skills to implement, monitor, and maintain Windows Server 2008 servers.

This course is intended for entry level server administrators or IT professionals who are interested in becoming server administrators as the next step in their career path.

After completing this course, students will be able to:
• Plan a Windows Server 2008 Deployment.
• Plan and implement server commissioning and decommissioning for Windows Server 2008.
• Plan the installation of server roles for Windows Server 2008.
• Create a configuration change plan for Windows Server 2008.
• Plan and implement Windows Server 2008 security.
• Manage application versioning in Windows Server 2008.
• Plan for a high-availability Windows Server 2008 deployment.
• Plan a server update maintenance schedule for Windows Server 2008.
• Maintain Distributed File System (DFS) in Windows Server 2008.Define server backup requirements and policies for Windows Server 2008 backup
• Plan and implement a Windows Server 2008 restore.
• Plan Windows Server 2008 monitoring.
• Troubleshoot hardware issues.
• Troubleshoot software issues.
• Troubleshoot network issues.






Managing and Maintaining Windows Server 2008 Network Infrastructure Servers

Course Code: M6431

This instructor-led course provides students with the knowledge and skills to manage and maintain Windows Server 2008 network infrastructure servers. The course focuses on creating a plan for managing the server lifecycle, developing and evaluating baselines for monitoring and managing server roles, and analyzing the implementation and configuration of several different server roles for Windows Server 2008. The course will also focus on analyzing and maintaining network server security.

This course is intended for Server Administrators who are familiar with Microsoft Windows Server 2008 and who are, or will be, responsible for the overall lifecycle management of Server 2008 Network Server Roles. It is also intended for IT professionals who could benefit from acquiring the skills required by a Server 2008 Network Infrastructure Server Administrator, such as a Server Administrator who is responsible for Network servers that will work closely with Enterprise Administrators and who want to understand the operational lifecycle of Server 2008 Network Infrastructure Server roles.

At the end of this course delegates will be able to;
• Create a plan for managing the addition, removal, or migration of Windows Server 2008 network infrastructure roles.
• Develop baselines for monitoring and managing Windows Server 2008 infrastructure roles.
• Evaluate performance baselines and establish monitoring rules, design acceptable thresholds and alarms when problems occur
• Analyze the implementation and configuration of a network environment running several Network Policy and Access Server roles.
• Plan for the implementation and configuration of a remote access server.
• Evaluate and plan for the deployment of DNS and DHCP server roles.
• Maintain security for network infrastructure servers.






Managing and Maintaining Windows Server 2008 Active Directory Servers

Course Code: M6432

This course provides students with the knowledge and skills to manage and maintain Windows Server 2008 Active Directory servers. The course focuses on the Active Directory server lifecycle by creating baselines, monitoring the system health, and maintaining security for the Active Directory servers. The course also focuses on managing Active Directory Domain Services and Active Directory service roles.

This course is intended for Server Administrators who are familiar with Microsoft Windows Server 2008 and who are, or will be, responsible for the daily management and maintenance of Server 2008 Active Directory servers. It is also intended for IT professionals who could benefit from acquiring the skills required by a Server 2008 Active Directory Server Administrator, such as a Server Administrator who is responsible for Network Application servers and works closely with the Active Directory Server Administrator, or an Enterprise Administrator who wants to understand the operational requirements of Server 2008 Active Directory Servers before designing a network server infrastructure.





Designing a Windows Server 2008 Network Infrastructure

Course Code: M6435

This five-day course will provide students with an understanding of how to design a Windows Server 2008 Network Infrastructure that meets business and technical requirements for network services.

The primary audience for this course is IT professionals (including Windows 2000, Windows Server 2003 enterprise administrators) interested in becoming a Longhorn Enterprise Administrator (who focuses on network solutions).

After completing this course, students will be able to:
• Describe key components of network infrastructure design.
• Describe how to design a secure network.
• Design a plan for allocating IP addresses to workstations and servers.
• Design a network topology.
• Describe the internal considerations for network security and how they can be addressed
• Design an appropriate name resolution system that incorporates Domain Name System (DNS).
• Optimize a name resolution system that incorporates DNS and Windows Internet Name Service (WINS).
• Design a solution for network access.
• Design a Network Access Protection (NAP) solution.
• Design a solution for operating system deployment and maintenance.
• Design the deployment of file services.
• Design print services in Windows Server 2008.
• Design high availability for applications and services.






Designing a Windows Server 2008 Active Directory Infrastructure and Services

Course Code: M6436

At the end of this course, students will learn how to design an Active Directory Infrastructure in Windows Server 2008. Students will learn how to design Active Directory forests, domain infrastructure, sites and replication, administrative structures, group policies, and Public Key Infrastructures. Students will also learn how to design for security, high availability, disaster recovery, and migrations.

The primary audience for this course includes Windows Server 2008 administrators who want to become Windows Server 2008 enterprise administrators and move into the role of designing Active Directory Domain Services (AD DS) environments. The primary audience for this course also includes Information Technology (IT) professionals, including Windows 2000 Server and Windows Server 2003 enterprise administrators who want to become Windows Server 2008 enterprise administrators.

The secondary audience for this course includes security architects, who want to know more about how to integrate the Windows Server 2008 technology into enterprise directories. The secondary audience also includes Active Directory technology specialists who want to understand design decisions.





Designing a Windows Server 2008 Applications Infrastructure

Course Code: M6437

This course will prepare IT professionals for the role of Enterprise Administrator. Students will learn how to design application infrastructure solutions based on Windows Server 2008 to meet varying business and technical requirements.

The primary audience for this course is IT professionals (including Windows 2000/2003 enterprise administrators) interested in becoming a Windows Server 2008 Enterprise Administrator with a focus on application infrastructure such as web and terminal services.

The secondary audience for this course is Application Architects who want to know more about how to integrate Windows Server 2008 technologies into enterprise applications.

After completing this course, students will be able to:
• Design IIS 7 Web Farms.
• Optimize IIS 7 for Performance and Stability.
• Design IIS 7 for Security.
• Design IIS 7 for reliability, recovery, and monitoring.
• Design and prepare a Terminal Services infrastructure.
• Design a terminal services maintenance strategy.
• Design a Windows Media Services installation for live and on-demand delivery.
• Implement virtualization to consolidate servers, support legacy applications, and create a test environment.
• Determine virtualization appropriateness and virtual server provisioning.






Installing, Administering and Configuring Microsoft Windows XP Professional (Fasttrack)

This course will help the student prepare for the following Microsoft Certified Professional exams:

• Exam 70-210,Installing, Configuring, and Administering Microsoft Windows 2000 Professional
• Exam 70-270,Installing, Configuring, and Administering Microsoft Windows XP Professional
This course covers the subject areas covered in Microsoft Course MS2285.





Microsoft Windows XP: Supporting Operating System Users

In this course, you will learn to support users running the Microsoft Windows® XP operating system. You'll learn about the job duties of the Desktop Support Technician (DST), and you'll resolve a variety of common desktop operating system issues, including installation, desktop management, file and folder access, hardware, printing, and network connectivity.

This course is primarily intended for people who have little or no job experience in the Information Technology (IT) industry. Students must have experience working with Windows desktop operating systems and the appropriate prerequisite knowledge. Target students include new entrants to the IT field, career changers entering the IT field, and academic students.

This course covers the subject areas covered in Microsoft Course MS2261.





Microsoft Windows XP: Supporting Application Users

In this course, you will learn to support users running applications on the Microsoft Windows® XP operating system. You'll learn about the job duties of the Desktop Support Technician (DST), and you'll resolve a variety of issues having to do with supporting and configuring applications such as Microsoft® Internet Explorer, Microsoft Outlook® Express, Microsoft Office, and Microsoft Outlook®.

This course is intended for people who have little or no job experience in the IT industry. Students should have experience working with Windows desktop operating systems and should be A+ certified, or have equivalent knowledge. This course is also intended for people currently working in the Tier 1 job role, and who wish to obtain their MCDST credential. It is likely these students will have the skills covered in this course, but lack the formal education required to pass the exams.

This course covers the subject areas covered in Microsoft Course MS2262.





Windows XP Professional - Installation and Administration

This course is intended for administrators and network professionals responsible for the installation, deployment and maintenance of Windows XP Professional. The course will cover basic installation and mass deployment issues, as well as hardware installation and configuration. In addition, configuration of the user interface will be discussed and many of the new features provided by XP such as Remote Assistance and Remote Desktop. The course also takes a reasonably in depth look at the TCP/IP network protocol, its addressing scheme and architecture. The course is also intended as an aid in preparing for the Microsoft Certified Professional Exam 70- 270, Installing, Configuring and Administering Microsoft Windows XP Professional.

This course covers the subject areas covered in Microsoft Course MS2272.





Managing & Maintaining a Microsoft Windows Server 2003 Environment

This course provides students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment.

This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum.

This course covers the subject areas covered in Microsoft Course MS2273.





Managing a Microsoft Windows Server 2003 Environment

This five-day instructor-led course provides delegates with the knowledge and skills to manage accounts and resources in a Microsoft Windows® Server 2003 environment. The course is intended for systems administrator and systems engineer candidates who are responsible for managing accounts and resources. These tasks include managing user, computer, and group accounts; managing access to network resources; managing printers; managing an organizational unit in a network based on Active Directory directory service; and implementing Group Policy to manage users and computers. This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum.

This course is intended for systems administrators or systems engineers.

Upon successful completion of this course, students will be able to:
• administer accounts and resources in a Windows Server 2003 environment.
• manage computer and user accounts.
• manage groups.
• manage resource access.
• implement printing.
• manage printing.
• manage access to objects in OUs.
• implement group policy.
• manage the user environment by using Group Policy.
• secure Windows Server 2003 computers by using audit policies and administrative templates.
This course covers the subject areas covered in Microsoft Course MS2274.





Maintaining a Microsoft Windows Server 2003 Environment

This three-day instructor-led course provides delegates with the knowledge and skills that are needed to effectively maintain server resources, monitor server performance, and safeguard data on a computer running one of the operating systems in the Microsoft Windows® Server 2003 family.

This course is intended for systems administrators or systems engineers.

This course covers the subject areas covered in Microsoft Course MS2275.





Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts

The goal of this two-day course is to provide students with the skills and knowledge necessary to configure a Windows-based computer to operate in a Microsoft Windows® Server 2003 networking infrastructure.

Delegates will learn how to:
Describe the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol architecture
Convert Internet Protocol (IP) addresses between decimal and binary
Calculate a subnet mask
Create subnets
Configure a host to use a static IP address
Assign IP addresses in a multiple subnet network
Describe the IP routing process
Configure a host to obtain an IP address automatically
Configure a host so that automatic private IP address configuration is disabled
Configure a host to use name servers
Isolate common connectivity issues.

This course covers the subject areas covered in Microsoft Course MS2276.





Implementing, Managing, & Maintaining a Microsoft Windows 2003 Network Infrastructure: Network Services

This five-day instructor-led course provides students with the knowledge and skills to implement and manage a Microsoft Windows® Server 2003 network infrastructure. The course is intended for systems administrator and systems engineer candidates who are responsible for implementing and managing server networking technologies.

Delegates will learn how to:
Install and configure routing by using the Routing and Remote Access service
Install and configure the DHCP Server service
Manage and monitor DHCP
Configure host and network basic input/output system (NetBIOS) names resolution
Install and configure the DNS Server service
Manage and monitor DNS
Install, configure, and manage WINS
Secure IP traffic by using IPSec and certificates
Implement a network access infrastructure by configuring the connections for virtual, dial-up, and wireless clients
Manage and monitor remote connections in a network access infrastructure.

This course covers the subject areas covered in Microsoft Course MS2277.





Planning & Maintaining a Microsoft Windows Server 2003 Network Infrastructure

The goal of this five-day course is to provide students with the knowledge and skills necessary to plan and maintain a Windows Server 2003 network infrastructure.

Delegates will learn how to:
Plan a TCP/IP Physical and Logical Network
Plan and Troubleshoot a Routing Strategy
Plan and Troubleshoot Internet Connectivity Strategy
Plan a Dynamic Host Configuration Protocol (DHCP) Strategy
Optimize and Troubleshoot DHCP
Select a Name Resolution Solution
Plan DNS
Optimize and Troubleshoot DNS
Plan and Optimize WINS
Plan Remote Access
Troubleshoot Remote Access
Plan, Optimize, and Troubleshoot IPSec
Plan Network Traffic Monitoring and Information Management

This course covers the subject areas covered in Microsoft Course MS2278.





Planning, Implementing & Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

This five-day instructor-led course includes self-paced and instructor-facilitated components. It provides students with the knowledge and skills to successfully plan, implement, and troubleshoot a Microsoft Windows® Server 2003 Active Directory® directory service infrastructure. The course focuses on a Windows Server 2003 directory service environment, including forest and domain structure, Domain Name System (DNS), site topology and replication, organizational unit structure and delegation of administration, Group Policy, and user, group, and computer account strategies.


Delegates will learn how to:
Describe the logical and physical components of Active Directory and explain the purpose of Active Directory
Describe the Domain Name System (DNS) requirements for Active Directory and explain how DNS supports Active Directory
Design, create, and configure a forest and domain structure based on a given Active Directory infrastructure
Plan and implement an organisational unit structure
Plan and implement Active Directory user, group, and computer account strategies
Plan and implement a Group Policy stratety to centrally manage users, computers, and services in the enterprise
Deploy, manage, and troubleshoot software that is deployed using Group Policy
Plan and implement sites to manage and monitor Active Directory replication
Plan and implement the placement of domain controllers, global catalog servers, and Active Directory integrated DNS servers
Plan and manage operations masters
Backup, restore, and maintain Active Directory.

This course covers the subject areas covered in Microsoft Course MS2279.





Designing a Microsoft Windows Server 2003 Active Directory & Network Infrastructure



This course covers the subject areas covered in Microsoft Course MS2282.





Implementing & Administering Security in a Microsoft Windows Server 2003 Network

This course covers the subject areas covered in Microsoft Course MS2823.





Designing Security for a Microsoft Windows Server 2003 Network

You already know about implementing and administering Windows® 2000 network infrastructure and directory services. Now you are ready to design a secure Microsoft network aimed at protecting the network and its resources from unauthorized modification, destruction, or information disclosure.

You will design security solutions for Microsoft networks by assembling a design team, modeling threats, and analyzing security risks.

Target Student: This course is geared toward students with one to three years of experience designing related business solutions.

This course covers the subject areas covered in Microsoft Course MS2830.





Windows 2003 Server Support

The objective of this course is to provide delegates with an overview of Windows Server 2003 concepts and basic support tasks. It is aimed at Support/Helpdesk staff and will also serve as a primer for Server Administrators and Domain Administrators.





Windows 2003 Server Domain Administrator

The objective of this course is to provide delegates with the skills in Windows Server 2003 required by staff who will be responsible for Domain Administration. These staff will be administering a single domain and need to understand a Windows Server 2003 network and Active Directory topology, as well as be able to maintain and manage the domain.





Windows 2003 Server Administrator

The objective of this course is to provide delegates with the skills in Windows Server 2003 required by staff who will be responsible for Local Administration of Windows Server 2003 servers, and will also serve as a primer for Domain Administrators.





Windows 2000 Desktop

The objective of this course is to provide delegates with the skills and knowledge required to implement and support Windows 2000 Desktop systems.

The course covers many of the core configuration, maintenance and troubleshooting tools required to support systems running Windows 2000 Professional, including how to recover a failed system, using and configuring the Microsoft Management Console, managing Offline Folders and evaluating the security settings of a desktop machine.





Windows 2000 Administration

This course has been designed to introduce students to the administration of Windows 2000 in a single domain environment and requires no prior knowledge of system administration.





Windows 2000 Operating System & Networking Essentials

The objective of this course is to introduce delegates to the essential operating system and network technologies of Windows 2000. The course introduces the key Windows 2000 concepts such as security features, administration tools, the network environment and TCP/IP, as well as providing a more fundamental knowledge of networks and network architecture. This course, in conjunction with PTR's Windows 2000 Professional and Server Support course, also prepares delegates for Microsoft examinations 70-210 and 70-215.

This course covers the subject areas covered in Microsoft Course MS2151.





Windows 2000 Professional & Server Support

The objective of this course is to provide delegates with the skills and knowledge to install and configure Windows 2000 Professional and Server in stand-alone or workgroup environments and as part of a Windows 2000 domain environment. Delegates will also be able to configure file, print and Terminal services on a Windows 2000 Server.

This course, in conjunction with PTR's Windows 2000 Operating System and Network Essentials course, also prepares delegates for Microsoft examinations 70-210 and 70-215.

This course covers the subject areas covered in Microsoft Course MS2152.





Windows 2000 Managing A Network Environment

Windows 2000: Managing a Network Environment teaches you how to install, configure and manage the components that make up a Windows 2000 network. For example, you're going to learn how to install, configure, and maintain DNS, DHCP, WINS, RAS, Web, and FTP servers. You're also going to learn how to create and work with Active Directory objects and how to manage workstation settings and application deployment with Group Policy. Along the way, you'll also learn how to manage and troubleshoot your network through various utilities.

Performance-Based Objectives

Install and configure the DHCP Server service and DHCP clients, as well as manage DHCP.
Install and configure the DNS Server service, and manage and troubleshoot DNS.
Work with and manage Active Directory objects, and organize and manage file and print
resources.
Implement Active Directory security, including access control and authority delegation.
Use Group Policies to manage workstation settings, and implement security and workstation maintenance.
Use Group Policies to assign, publish, and manage applications.
Manage and troubleshoot Active Directory Replication.
Install and configure Remote Access Service (RAS) servers and clients, and work with Virtual Private Networking (VPN).
Configure RAS security and manage remote access.
Configure Internet Connection Sharing, and configure and manage the Internet Connection Server.





Windows 2000 Network Infrastruct. Design, Implementation & Admin.

This course is for support professionals new to Windows 2000 who will be responsible for installing, configuring and supporting a network infrastructure that uses the Microsoft Windows 2000 Server. This course provides delegates with the information and skills needed to create and administer a networking services infrastructure design that supports the required network applications.

The course prepares candidates for Microsoft examinations 70-216 and 70-221.

This course covers the subject areas covered in Microsoft Course MS2153 / 1562.





Windows 2000 Directory Services Design, Implementation & Admin.

This course is for support professionals new to Windows 2000 who will be responsible for installing, configuring and supporting a Windows 2000 Active Directory infrastructure. This course provides delegates with the information and skills needed to create and administer an Active Directory infrastructure design that supports organisational, administrative and security requirements.

The course prepares delegates for the Microsoft examinations 70-217 and 70-219.

This course covers the subject areas covered in Microsoft Course MS2154 / 1561.





Windows 2000 Network Security Design

This course is for support professionals new to Windows 2000 who will be responsible for installing, configuring and supporting a secure environment that uses the Microsoft Windows 2000 Server. This course provides students with the information and skills needed to build a secure data storage and communications environment based on Windows 2000.

This course prepares candidates for Microsoft exam 70-220 Designing Security for a Microsoft Windows 2000 Network.

This course covers the subject areas covered in Microsoft Course MS2830.





Implementing and Managing Microsoft Exchange Server 2003

This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized messaging environment. This course offers a significant amount of practices and assessments that allow students to become proficient in the skills that are needed to update and support Exchange Server 2003.

This course is intended for messaging support professionals who work in medium to large messaging environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, and wireless and Internet messaging connectivity.

Delegates will learn how to:
• Secure Exchange Server 2003.
• Manage recipients.
• Manage public folders.
• Manage address lists.
• Managing Client Configuration and Connectivity
• Manage routing.
• Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
• Perform preventative maintenance.
• Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
• Configure and manage Exchange Server 2003.
• Manage interoperability between Exchange Server 2003 and Exchange 2000
• Implement and manage Microsoft Outlook Web Access.
• Manage client configuration and connectivity.
• Manage mobile access to Exchange.
• Manage hardware resources.
• Plan for disaster and disaster recovery.
• Back up and restore Exchange.
• Migrate users from Exchange Server 5.5 to a Exchange Server 2003 organisation.
This course covers the subject areas covered in Microsoft Course MS2400.





Designing and Planning an Exchange Server 2003 Organisation

This two-day instructor-led course provides students with the knowledge and skills necessary to successfully design and plan an Exchange Server 2003 organization in an enterprise network, including a plan for upgrading from previous versions of Exchange.

This course is intended for senior IT professionals with three or more years of messaging and network experience, including one year designing messaging infrastructures.

Delegates will learn how to:

• Analyze Active Directory® and design an administrative plan
• Design a routing topology and server roles and placement
• Design public folders and client connectivity
• Design an Exchange Server 2003 security strategy
• Design for high availability and reliability
• Design inter-organizational connectivity
• Design an Exchange 5.5 to Exchange Server 2003 deployment strategy.
This course covers the subject areas covered in Microsoft Course MS2008.





Troubleshooting Microsoft Exchange Server 2003

This three-day instructor-led workshop provides students with the knowledge and skills to identify and resolve common Microsoft Exchange Server issues.





Microsoft Office PowerPoint 2007: New Features

In this course, you will work with the new and enhanced features available in Microsoft® Office PowerPoint® 2007, with its redesigned interface, enhanced features, and results-oriented authoring tools, improves the process of creating dynamic presentations.

You will explore the components of the results-oriented interface of the PowerPoint environment and customize the interface to suit your requirements. You will identify and use the new and enhanced features of PowerPoint 2007 to create dynamic and visually appealing presentations. You will then finalize a presentation and secure it with a digital signature to authenticate its validity.





Microsoft Office PowerPoint 2007 Level 1

In this course, you will work with Microsoft Office PowerPoint 2007 to create electronic presentations. You will explore the PowerPoint environment and create a new presentation. You will format text on slides to enhance clarity. In order to enhance the visual appeal, you will add graphical objects to a presentation and modify them. You will also add tables and charts to a presentation to present data in a structured form. You will then finalize a presentation to deliver it.

This course is designed for students who are interested in learning the fundamentals needed to create and modify basic presentations using Microsoft Office PowerPoint 2007. This course is also intended for students interested in pursuing Microsoft Office Specialist certification in Microsoft Office PowerPoint 2007.

Upon successful completion of this course, students will be able to:
• explore the PowerPoint environment.
• create a presentation. You will also add text and themes to a presentation.
• format text on slides.
• add graphical objects to a presentation.
• modify objects on slides.
• add tables to a presentation.
• add charts to a presentation.
• prepare to deliver a presentation.






Microsoft Powerpoint 2003 Level 1

In the past, you have used paper-based overhead systems to give presentations. Now, you want to upgrade those presentations to an electronic format. You can use PowerPoint 2003 to give electronic presentations.





Microsoft Powerpoint 2003 Level 2

As a PowerPoint 2003 user familiar with the basics, you're able to convey information clearly without much glitz. That's okay, but you can do better - audiences expect more than the basics. In this course, you will enhance presentations with features that will transform basic presentations into those with a powerful means of communication.





Microsoft Visio 2003 Professional Level 1

In this course, you'll learn fundamental skills while creating several types of diagrams using Visio2003 Professional. You will create a directional map, a block diagram, a basic and a cross-functional flowchart, an organization chart, and an office layout. As you create these drawings, you will learn techniques to drag and manipulate Visio master shapes, create connections between shapes, and apply styles to shapes, text, and pages. You will generate an organization chart from imported data and edit custom properties to store additional information in your diagrams. You will learn shortcuts to enhance your productivity and use unique tools designed for each type of drawing. When you've completed the course, you will have a firm grasp of all of the skills needed to create any kind of diagram using Visio.







Microsoft Visio 2003 Professional Level 2

Visio Standard is a graphics drawing package with applications that assist the user in tracking their workflow, communicating with their department's reporting structure, or enhancing their presentations with complete ease. Close integration with the leading MS Windows applications such as MS Office and Lotus Notes, Visio Standard provides the non-specialist with a comprehensive range of drawing tools.

This course is designed to provide delegates with a solid foundation upon which to build skills in using Visio Standard. Trainees will learn the fundamentals of working with Visio Standard through the many practical exercises in the course.





Exchange Server 2000 System Administration

Students will learn how to install, configure, and manage a Microsoft Exchange 2000 Server environment. They will create and manage storage groups and stores, recipient objects, and public folders. They will also configure SMTP, message routing, Internet protocols, and instant messaging. In addition, students will use Outlook Web Access to send email messages.





Exchange Server 2000 Design & Implementation

Exchange 2000 Server Design and Implementation will provide students with information about the different versions of Exchange 2000 Server and will guide students through the process of planning for, designing and deploying an Exchange 2000 organization including designing the Active Directory to support an Exchange 2000 organization, configuring Exchange 2000 administrative and routing groups, public folder design, and options for securing the Exchange 2000 organization. Students will receive deployment recommendations throughout the course, including recommended numbers of domain controllers and global catalog servers, Exchange 2000 server capacity planning information, and hardware configuration recommendations.





Exchange Server 2000 Deployment & Migration Strategies

This course teaches you how to migrate pre-Exchange 2000 organizations to Exchange 2000. This course will also assist you in preparing for Microsoft Certified Systems Engineer Exam #70-225, Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server.





Deploying and Managing E-Business Solutions using Microsoft BizTalk Server 2004

This two-day instructor-led course will provide the knowledge and hands-on skills for installing, configuring, and managing a BizTalk Server 2004 hosting environment. Students will learn how to deploy, administer, and monitor BizTalk Server applications and how to backup and restore services, data, and applications. Students will also be provided with a comprehensive workbook containing notes, hands-on labs, and links to additional online references.





Building e-Business Solutions with Microsoft BizTalk Server 2004

Course overview will be published shortly.





Microsoft® Windows® SharePoint® Services 3.0 Level 1

In almost every office around the world, people communicate and share ideas to create products and services. This information sharing often requires multiple software and web applications that do not necessarily work together perfectly. In contrast, Windows® SharePoint® services combines familiar office tools, adds the latest technology, and extends the functionality of applications and the web into a single environment to share information and collaborate with colleagues, no matter where you are or how you access the information. In this course, you will create and edit content in a Windows SharePoint Services team website, and then you will create and manage your own team site.

This course is designed for individuals who access information on a Windows SharePoint team site or SharePoint site owners who are responsible for creating and managing a team website.





Microsoft® Windows® SharePoint® Services 3.0 Level 2

In your previous experience, you have used the features of a WSS team site and you have also performed some basic administration of WSS team sites as a site owner. Once you have mastered these basic skills, your job might require you to perform more advanced administration of sites you own, or even administer multiple sites and the SharePoint Services environment as a whole. In this course, you will manage team sites as a site owner and as a SharePoint Services administrator.

This course is designed for existing SharePoint site owners with basic SharePoint administrative skills who need to perform more advanced site owner or site administrator tasks. For example, it could be an IT manager who is already familiar with website administration and who is now responsible for managing and administering a Windows SharePoint Services site, or it could be an individual who is responsible for managing and administering a team site.





Microsoft® SharePoint® Designer 2007 Level 1

You've created intranet sites using Microsoft® Windows® SharePoint® Services. There will be times when you would want to build sites that lay emphasis on your company's unique requirements and sites that align themselves with the company's unique brand identity. In this course, you will use Microsoft® SharePoint® Designer 2007 to customize your SharePoint sites and build a new sub-site on the SharePoint services platform.

This course is intended for SharePoint web designers and SharePoint solution developers, who want to learn to customize SharePoint sites by enhancing the look and feel of a SharePoint site and also to create dynamic pages using Web Parts and workflows.





Microsoft® SharePoint® Designer 2007 Level 2

Now that you know how to create customized SharePoint sites matching your branding, you may want to extend your sites to include more functionality. With SharePoint Designer, you can extend your sites more easily than before.

This course is intended for entry-level SharePoint solution developers who are currently capable of creating basic SharePoint sites using the out-of-the-box functionality provided by the built-in SharePoint Designer templates, and who now want to extend or create SharePoint sites with functionality by incorporating server web controls, data controls, customized workflows, and administration.





Customizing Microsoft SharePoint Products and Technologies 2003

This two-day instructor-led course provides students with the knowledge and skills to customize Microsoft Office SharePoint Portal Server 2003. The workshop focuses on Web Parts, security, and the SharePoint Services object model.

This workshop is intended for experienced programmers who have a minimum of six months programming experience using Visual Studio® .NET.

PTR Associates Limited 21A Peach Street, Wokingham, Berkshire, RG40 1XJ, United Kingdom
Tel: 0118 979 4000 Fax: 0118 979 4035 Email: training@ptr.co.uk

Privacy Policy | © PTR Associates Ltd

PTR Associates Ltd is a company registered in England and Wales. Company number 2442290.
Registered Office: Grenville Court, Britwell Road, Burnham SL1 8DF. VAT Registration Number: GB 532 1929 56